Privacy

In short

This site sets no cookies and uses no analytics. Fonts are hosted on the site itself. The only data collected are the host’s technical logs and, if you use it, your conversations with the assistant, described below.

The chat assistant

The “FAQ” section offers an automated assistant you can type or talk to. It only connects when you write or speak to it. It is provided by ElevenLabs, which processes your messages on behalf of POWERLOC.

Your messages, and your voice recordings if you speak, are used only to answer you and to pass your request on to the POWERLOC team, who will call you back. They are kept for no more than 90 days. Please don’t share bank details or ID documents.

When you contact us

If you message us on WhatsApp, email us or call us, we use your contact details and your message only to reply to you and prepare your rental. They are never sold or passed on to third parties.

Retention period: [TO BE CONFIRMED, for example three years after our last exchange].

WhatsApp is a Meta service: its own privacy rules apply to messages sent through the app.

Technical logs

As with any website, our host may record technical logs (IP address, date and time, page requested) to keep the service secure. Retention period: [TO BE CONFIRMED WITH THE HOST].

Your rights

You can ask to access, correct or delete your data by writing to [ADDRESS]. You can also lodge a complaint with the CNIL, the French data protection authority (cnil.fr).

Data controller: [COMPANY NAME], [REGISTERED OFFICE ADDRESS].

[Template to be completed and approved before going live.]

This English translation is provided for information only; the French version prevails.